On-site Computer Workstation Repair Technicians
ATG supports every major IT infrastructure technology with at least 2 people in every specialized skill set. And our highly automated systems management environment allows ATG to provide 24x7 IT infrastructure support for less cost than hiring a single individual. A hypothetical example of this would be the company scenario below.
The Hypothetical Scenario
ACME is a mid-sized corporation in the United States with a total staff of 350 employees. ACME, like many other companies, has many critical applications running; any of which could cause chaos and financial loss if down.
One day the company found themselves in a severe bind. Their only Microsoft Exchange administrator had quit on very short notice. This left the company with no one to administer an environment that had become mission critical to the company's staff and clients.
The company turned to ATG that same day and within minutes ATG’s staff had implemented its remote administration service for Exchange and was monitoring and providing remote Exchange administration of the company’s Microsoft environment and network.
Today, Access Technology Group's staff uses time proven monitoring, management and administrative solutions to support our clients. Our world-class Network Operations Center (NOC) operates 24 hours a day, 365 days per year.
The Result for the "ACME Corporation"
The company would receive a higher service level for a lower cost, and they no longer had to worry about losing critical staff members again.
If you'd like to discuss your requirements to reduce your dependency on a single individual contact an ATG representative today.